Senior Director, HR Operations

The Kennedy Center
Washington, Dist. Columbia, United States (on-site)
30 days ago


About The Kennedy Center

“I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.”  – President John F. Kennedy

The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. 

At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. 

Mission Statement:  As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. 

Why Join Us

We offer a comprehensive range of benefits to all full-time employees including: 

Staff offers for discount tickets
Retirement plan with organization matching (after 1 year of employment)
Qualifying employer for the Public Student Loan Forgiveness Program (PSLF)
Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA)
Annual Leave, Sick Leave, and Personal Days available immediately upon hire
11 paid holidays per year 
Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA
Flexible work arrangements
We like to have fun! Check us out -    Kennedy Center National Dance Day 2019

Job Description

Reporting to the Chief Administrative Officer. The Senior Director, HR Operations provides leadership and strategic direction for Human Resources functions, ensuring alignment with the mission of the institution.  The incumbent is responsible for: implementing HR operational strategies;  ensuring high levels of employee engagement and aligning human capital resources with organizational strategy. Responsibilities include the development of strong partnerships with business leaders and coaching and developing managers and front-line leaders, analyzing business information and leading HR and business project initiatives; proactively engaging in employee relations issues, managing employee development/training activities; and managing programs, policies, and procedures. In addition to supervising HR Business Partners and an HR Office Assistant, the Senior Director, HR Operations also serves as a senior HR Business Partner and supports assigned clients. Some of the major responsibilities for this position will be to support employee relation matters, coaching employees and managers, compliance and training, employee engagement, and support the performance management process.

Duties and Responsibilities

40%   HR Operations: Oversee, facilitate, and deliver high-quality, responsive and partnership-focused services to internal customers. Plan, supervise, and carry out human resources activities including training and development, employee relations, performance management, employee engagement, and internal communications. Implement process improvements.

25%   HR Business Partner Client Services: Supervise work of HR Business Partners and Office Assistant.  Provide HR consulting services to designated client departments.

15%   Human Capital Strategy: Advise senior leadership  and provide guidance and input on department restructures, change initiatives, talent development and the succession planning process that help the Kennedy Center attract, retain, and engage top talent.       

20%   Finance and Systems: Manage the department budget for HR.  Provide HR metrics and reporting for Board and senior leadership.

N/A    Other duties as assigned.

Key Qualifications

Bachelors degree in Human Resources, Business Administration, or related field required; Masters degree highly preferred.
At least ten years of human resource management experience required, with strategic, talent management, and/or business development experience highly preferred.
HR certification (SPHR, PHR, SHRM-CP, or SHRM-SCP) strongly preferred.

Job Information

  • Job ID: 65513227
  • Workplace Type: On-Site
  • Location:
    Washington, Dist. Columbia, United States
  • Company Name For Job: The Kennedy Center
  • Position Title: Senior Director, HR Operations
  • Job Function: Other
  • Job Type: Full-Time
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